A decrease in the number of calls made to the Area Agency on Aging’s 24-hour Senior Help Line means there is a limited surplus of items for people who need some household products.
Cleaning supplies, toilet paper and other household materials are available, as supplies last. Mary Lynn Kasunic, president and CEO of Area Agency on Aging, said while the community is not past the worst of the Coronavirus pandemic the slowdown in calls has allowed the agency to provide more support to those who might not have reached out. The Senior Help Line is a phone number senior citizens can call to find information and obtain resources. Staff members work with callers to determine their needs, how to meet them and to identify the suitable resources or services. Some services and help include home-delivered meals, housing, long-term care, transportation, caregiver assistance, support groups and respite care.
The Area Agency on Aging received more than 16,500 calls over four weeks, starting March 18 and had provided the professional staff to handle the increased number of calls for help. The majority of calls were for seniors seeking food. Area Agency volunteers and staff members delivered almost 1,400 food boxes, arranged for 755 Meals on Wheels deliveries and helped more than 2,200 new clients.
To learn more, contact the 24-Hour Senior Help Line at 602-264-HELP (4357), or toll-free at 888-783-7500. For more information about Area Agency on Aging, visit aaaphx.org.